iPlum
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
iPlum Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPlum has 1.8 star rating based on 20 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent price, Hipaa compliance, Low prices.
Cons: No method to contact other than email, Broken app, Turned off both my business lines in retaliation.Recent recommendations regarding this business are as follows: "Block", "Don’t use iPlum", "Scammers", "Nothing", "Have patience, and don't get pissed!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPlum has 1.8 star rating based on 20 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent price, Hipaa compliance, Low prices.
Cons: No method to contact other than email, Broken app, Turned off both my business lines in retaliation.Recent recommendations regarding this business are as follows: "Block", "Don’t use iPlum", "Scammers", "Nothing", "Have patience, and don't get pissed!".
Most users want iPlum to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top iPlum Reviews
"Rarely do reviews"
In our healthcare field, frequent contact with the public is a necessity. A new patient starts off as a stranger who calls into our office. I treat many...
"This company sucks’"
Try reaching someone for help! Oh thats right, there isnt any!!! Dont to business with this Company. No customer whatsoever! Eff these guys! User's...
Doylestown, Pennsylvania
No puedo hacer llamadas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingston, Kingston
App not working
Dear User, If you have a valid user account, please contact us by opening a ticket at iPlum website or your iPlum portal & we will help you. Best iPlum Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company sucks’
- Suck
Preferred solution: They took my number away that I purchased and you can’t reach anyone for help! What a scam!
User's recommendation: Don’t use iPlum
Dear User, We would love to help you. We would not share any private information on the message boards.
Please open a ticket at iPlum portal and our service team will promptly help you.
Here is the link. https://***/contact-us-tech/ Best iPlum Team
Kingston, Kingston
Reporting a scam call from one of your numbers
User's recommendation: Block
Dear User, Please open a ticket at iPlum portal with details and our service team will promptly investigate and remove that user. Here is the link. https://***/contact-us-tech/ Best iPlum Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
You charged my credit card
Preferred solution: Full refund
User's recommendation: Scammers
Hello User, It looks like someone misused your card to buy services at our website. You contacted us online and we have immediately taken action to block that user account permanently on our platform. Please contact your card company to block your card to stop the impersonator.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greer, South Carolina
HIIPA compliance
Preferred solution: Let the company propose a solution
User's recommendation: Make sure to use a company that does not need it your in jeopardy of a HIIPA breach.
Hello User, Thank you for your feedback. iPlum provides HIPAA compliant service with encryption of data both in transit & at rest.
iPlum app is passcode protected with 2-factor authentication. iPlum provides archival features and other security capabilities required for HIPAA compliance.
Please consult your compliance manager at your organization for additional help for your compliance needs. Best iPlum Team
I OPT OUT
User's recommendation: Nothing
Louisville, Kentucky
Unauthorized transactions from I OPT out
Dear User, If someone used your financial information to buy services, please contact your bank. You can also open a ticket online at our website so that we can investigate & block any such user to help you.
Fort Collins, Colorado
Not able to call out. Called several times they hear me I can't hear them. The blue tooth is not on volume is all the way up? Help?? Do I call BBB do they have customer service number? Gena info@
Dear User, Please visit our website & open a technical issue ticket. Our US based customer service professionals will help you.
Bentonville, Arkansas
No way to reach a person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Loja, Provincia De Loja
Tech Help
Preferred solution: Tech support. I just need to know how to edit contacts!
User's recommendation: Have patience, and don't get pissed!
Dear Subscriber, Thank you for your message. Please check this FAQ regarding managing business contacts in iPlum app: https://***/faq/app-contacts-secure-channels/
Melbourne, Florida
Unauthorized withdrawal from my bank
Hello User, It looks like someone used your card. Please contact your bank to file report. You can also open a ticket at our website so that we can investigate and block that user.
Thibodaux, Louisiana
Cancel whatever this is
Dear User, If your card is lost or stolen please contact your card company and they should be able to help you.
Tampa, Florida
Not reliable
- Low prices
- No method to contact other than email
User's recommendation: Do not waste your time !
I did not know there was a fee to port over a number from Iplum
- Decent price
- No method to contact other than email
Preferred solution: Release my ported number without fee.
User's recommendation: This information is not provided until u realize the customer service is not easily accessible
Dear User, Sorry you had any issues. You can always open a ticket at iPlum site and we would love to help you.
We respond to each user request with in few hours.
The charges for various services are set as per requirements. Best iPlum Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rarely do reviews
Preferred solution: Working out well
Dear User, We appreciate your feedback that iPlum helps you in your healthcare practice. We love to hear from our clients and we will keep innovating with new features. Best iPlum Team
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Dear User, Please contact us by opening a ticket at iPlum website or yoru iPlum portal & we will help you.