iPlum
Reviews and Complaints
Terrible customer service
User's recommendation: not recommended
Horrible service
User's recommendation: Stay away
Privacy
- No method to contact other than email
Preferred solution: Let the company propose a solution
Not able to register
Cancellation
- Charging for service that has not been render
Preferred solution: Full refund
User's recommendation: never to use IPlum again
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Verified ReviewerApp consistently freezes and i don't get text messages
App has constantly froze up. I contacted support and they said to change carrier settings, restart app, clear cache etc.
None of that worked. Still freezes.
Clearly there are bugs and issues with this app. I'd request a refund but they seem openly hostile to that idea.
- Decent price
- Freezing app
- No method to contact other than email
Preferred solution: Let the company propose a solution
HIPAA mobile lines for our clinic
- Response times
- Customer service
- Low prices
Automatic deletion of messages and calls register
- Hipaa compliance
- Broken app
Preferred solution: Let the company propose a solution
I need help from customer service
How do i accept incoming calls
Got set up
- Broken app
- No method to contact other than email
Preferred solution: Full refund
My worst business experience ever
- No method to contact other than email
- Turned off both my business lines in retaliation
Preferred solution: Let the company propose a solution
Within 5 minutes I could nt use the # given
I tried calling within 5 minutes of getting and paying for a new # and they said that I have insufficient credits for the call to go through!!!! That I needed to buy more credits!!!!
Then I tried to cancel and I was told no refunds! Bad company and bad service! I feel they scam people that are starting a business. Went with another company, paid a little more but had someone live to help me immediately.
Grasshoper is the one I went next and I am very happy.
The call went through immediately and no credit crap! If I could I will give it 0000 stars
Preferred solution: Full refund
Not happy
Bad service. Shut down my business #'s in retaliation for bad reviews of them
- Overcharged me and wouldnt credit or refund
- No method to contact other than email
- Turned off both my business lines in retaliation
Preferred solution: Deliver product or service ordered
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Dear User, Sorry you had any issues. We contacted you privately about your issue.
There you responded that everything is fine. Keep enjoying your good services at iPlum.
We are here to help if you need anything. Best iPlum team